No, you can also place an order as a guest. However, if you have an account with us, there are some benefits:
1. Express Checkout Process
2. Easily view your order status and order history
3. Registered members can also get 100 points. (Points can be obtained for each purchase, evaluation, sharing and other interactions. Points can be exchanged for coupons, mouse, keyboard and other rewards.)

Simple 3-Step Registration
1. Click the account icon at the top of the site
2. Enter your email and password / Use social login
3. Press the "Login" button to complete Registration Benefits (Immediate Rewards): • 100 points for new registrations • 5% OFF coupon for your first purchase
▶ Register now
Registration Support: uae@geekom.tw

1. Find the "Coupon Code" field on the checkout page
2. Enter the code accurately
3. Click the "Apply" button

🚚 Free shipping.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Please follow the steps below to change your password:
1. Select login “Account“
2. Then click “Lost your password?“
3. Enter your “Username or email” and click “Reset password“
4.You will receive an email from us with a link, click it to create a new password.
If you have any questions, please feel free to contact our customer service.

Yes, of course. For your convenience, we installed the operating system and activated it for you. Don’t worry, RAM and SSD are also installed in the Mini PC.

Regrettably, we only ship within the UAE as our warehouses are located exclusively in this region. We apologize for any inconvenience.

Standard Shipping Schedule​
 📦 ​Processing Time: 1-2 business days (inspection, processing, packaging)
🚚 ​Delivery Time: 1-4 business days (fastest arrival in 2 days) ​Tracking Information
📧 After shipment, an automated email with a tracking number will be sent.
📞 For delivery status inquiries:
• Email: uae@geekom.tw

Tracking Steps
1. Check your shipping confirmation email (includes tracking number)
2. Visit the tracking website: parcelapp
3. Enter the tracking number to check the latest delivery status
For shipping inquiries: Email: uae@geekom.tw

I apologize, but the Windows 11 system on our products does not come with Office software pre-installed. Only the pure OS is provided.

Products purchased from both the official website and Amazon are genuine and eligible for the 3-year warranty.

Email support: Gulf Standard Time (GST)​ 5:00-14:30
Online support: 5:00-14:30
(Note: Support via email and online channels remains available on weekends, holidays, and year-end/New Year periods, but responses may be delayed. Thank you for your understanding.)